Terms of Use
We’re excited to have you on board! Before you dive into our services, we ask you to read through our Terms & Conditions. This is to ensure a smooth and enjoyable experience for everyone.
1. General Terms
Acceptance: By using our services, you agree to comply with these Terms. ZEPHYR ADVENTURES LTD reserves the right to refuse or cancel any order at its sole discretion, without liability.
Lawful Use: We expect all users to act responsibly and in accordance with the law. This includes adhering to copyright regulations and refraining from transmitting harmful content, such as viruses or malware.
Consequences: Any breach of these Terms may result in termination of your services. This does not affect your rights under our Refund Policy.
2. Governing Law
These Terms are governed by the laws of UK. All disputes will be resolved under UK jurisdiction, ensuring a fair and lawful environment for all parties involved.
3. Privacy Matters
Your privacy is important to us. For full details on how we handle your personal information, please refer to our Privacy Policy. ZEPHYR ADVENTURES LTD is committed to keeping your data confidential and will only disclose it with your explicit consent or where required by law.
4. Appointing Us
By entering into an agreement with us, you formally designate ZEPHYR ADVENTURES LTD as your trusted partner in managing your brand’s social media advertising and communication — particularly on Instagram.
5. Our Services
We provide digital educational and personal development services designed to help customers develop their knowledge, skills and understanding in areas such as relationships, communication, psychology, emotional wellbeing, family life, dating and personal development.
Depending on the website and subscription plan selected, customers may receive access to a combination of:
- digital e-books and educational materials provided in electronic format, including PDF;
- practical guides, workbooks and other structured learning resources;
- educational materials covering relationships, communication, psychology, emotional awareness, dating, family and personal development;
- online coaching sessions and personalised educational guidance;
- questionnaires, self-assessment tools and other educational resources;
- new educational content added to the platform periodically as part of the applicable subscription plan;
- 24/7 Support: questions or concerns? Our support team is available around the clock to assist you.
The exact content, materials and features available to a customer depend on the website and subscription plan selected and are presented to the customer before purchase.
Our services are intended to provide structured educational information, practical guidance and learning resources that customers can use for their own personal development and learning.
Our services are educational in nature and do not constitute medical, psychiatric, psychological treatment, diagnosis or other regulated professional services.
6. No Professional or Emergency Services
Unless expressly stated otherwise, our services do not constitute:
- medical treatment;
- psychiatric treatment;
- diagnosis;
- emergency assistance;
- legal advice;
- financial advice;
- crisis intervention.
If you are experiencing an emergency or require professional medical, psychological, legal or other regulated assistance, you should contact the appropriate qualified professional or emergency service.
7. Payment Information
We prioritize transparency in all financial matters. ZEPHYR ADVENTURES LTD reserves the right to decline orders and may impose limits on purchases per person or household. We accept various payment methods, including Maestro, Mastercard, and Visa. Please ensure your billing details are accurate and up to date.
8. Refund Policy
Your satisfaction matters to us. Customers may cancel their subscription and exercise their applicable 14-day right of withdrawal in accordance with applicable law and the terms set out in our Refund Policy.
Eligible refund requests will be reviewed individually and, where a refund is applicable and approved, will be processed to the original payment method.
9. Your Feedback Matters
We appreciate your input! Any feedback or submissions you provide may be used by ZEPHYR ADVENTURES LTD without limitations. We also reserve the right to review, edit, or remove content that violates our Terms.
10. Handling Personal Information
Any personal information submitted through our website is protected under our Privacy Policy. For more details, please refer to our Privacy Policy page.
11. Cancellation & Dispute Policy
Customers may cancel their subscription at any time through their account dashboard or by contacting our customer support team.
Cancellations must be submitted at least 24 hours before the next billing date to avoid being charged for the upcoming subscription period.
If a subscription is cancelled after a renewal payment has been processed, the cancellation will take effect from the next billing cycle, unless the customer is eligible for a refund under the Refund Policy outlined below.
Trial subscriptions automatically convert into a paid subscription at the end of the trial period unless cancelled before the trial expires.
It is the customer’s responsibility to cancel the trial within the stated trial timeframe to avoid being charged.
If a customer believes a charge has been made in error or wishes to dispute a transaction, they are encouraged to first contact our customer support team. Most issues can be resolved quickly without the need for a formal dispute.
All dispute inquiries must be submitted within 14 days from the transaction date and should include relevant details such as the customer’s account email, transaction reference, and a description of the issue.
Upon receipt of a dispute request, we will review the case and respond within 5–10 business days. During this period, we may request additional information or documentation to assist with the investigation.
If the issue cannot be resolved directly and the customer initiates a chargeback through their bank or card issuer, the dispute will be handled in accordance with the applicable card scheme rules (Visa, Mastercard, etc.). Customers acknowledge that initiating a chargeback may result in temporary account suspension while the case is under review.
We reserve the right to provide relevant transaction records, account activity logs, and acceptance of our Terms & Conditions to the payment processor or issuing bank as part of the dispute resolution process.
12. Correcting Errors
While we strive for accuracy, errors may occasionally occur. ZEPHYR ADVENTURES LTD reserves the right to correct any mistakes or inaccuracies in service-related information. We are not obligated to make updates unless legally required.
13. Progress Evaluation
We are committed to ongoing improvement. Both the Client and ZEPHYR ADVENTURES LTD will evaluate progress quarterly and take appropriate corrective actions to stay aligned with our shared goals.
14. Warranties Disclaimer
While we aim to deliver high-quality service, ZEPHYR ADVENTURES LTD makes no guarantees of uninterrupted or error-free performance. All services are provided "as is" and "as available," without any warranties of any kind.
15. Billing
ZEPHYR ADVENTURES LTD reserves the right to decline orders and may set restrictions on the quantity of items purchased per individual, household, or order. Payment options include Maestro, Mastercard, and Visa Card. Customers must provide accurate purchase and account details, updating them promptly as needed.
During registration, customers can opt for a 7-day or 3-day trial period for €2.35. If the subscription continues beyond the trial, it will automatically convert to the Pro plan at €49.99 per month, the Business plan at €69.99 per month, or the Enterprise plan at €89.99 per month.
ZEPHYR ADVENTURES LTD may preauthorize renewal fees. If a user requests a refund, the renewal amount can be canceled and swiftly refunded to the original payment method.
ZEPHYR ADVENTURES LTD may occasionally offer retention discounts to existing customers. If offered, the specific discounted price will be clearly shown before you accept it.
In some cases,
ZEPHYR ADVENTURES LTD may also provide lifetime savings opportunities.
16. Company Information
These Terms & Conditions are issued by ZEPHYR ADVENTURES LTD, a company registered in the United Kingdom.
Registered address: Piccadilly Business Centre Unit C Aldow Enterprise Park, Blackett Street Blackett Street Manchester M12 6AE, 16454039
Company name: ZEPHYR ADVENTURES LTD
Jurisdiction: United Kingdom
Last Updated: 20.06.2025
Thank you for choosing ZEPHYR ADVENTURES LTD. We’re excited to be on this journey with you!